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Providence Health & Services Specimen Processor II *On Call Variable* in Burbank, California


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Providence is calling a Specimen Processor II (On Call/Variable) to Providence Saint Joseph Medical Center in Burbank, CA.

Please upload a current resume reflecting all relevant experience.

We are seeking a Specimen Processor II who will be responsible for supervising, performing, and trouble shooting a variety of processing functions to include, but not limited to removal of specimens and requisitions from their bags, inventory of specimens, racking of specimens, order entry, using Laboratory and Hospital information systems, labeling primary specimens and aliquots, specimen delivery to departments. Responsible for follow up on identified QA issues and specimen problems. Responsible for the timely delivery of specimens to the technical departments by triaging personnel and specimens. Assists in problem solving strategies and supports the efforts of the Client Service Department.

In this position you will:

  • Perform all required procedures and demonstrates proper technique as outlined in the department procedure manual

  • Implement and maintain established department, unit and hospital policies, procedures and objectives as well as improving organization performance program, patient/customer safety, environmental and infection control policies

  • Maintain excellent relations with patients, medical staff, other departments, laboratory staff, clients and other customers as well as other hospitals that use services

  • Prioritize all duties and adhere to established turn-around-times for routine, STAT, timed, and batched procedures for all duties assigned

  • Display positive, professional, and service-oriented demeanor when communicating with patients, medical staff, and other departments, as well as other customers utilizing our services

  • Supervise, triage and is responsible for specimen inventory, centrifugation, aliquoting, and racking and delivery to testing department. Maintains specimen integrity through proper labeling, handling and storage of specimens

  • Investigate and resolve pre and post analytical problems as identified on the Specimen Action or Quality Assurance forms. Perform complex problem investigation and resolution

  • Research esoteric test orders and order enter appropriately

  • Assist management in maintaining appropriate logs and documentation required by the department

  • Print pending list and can locate missing tubes as requested by technical department

  • Must be familiar with courier routes and able to redirect Couriers as needed and may provide courier service if needed

  • In the absence of a supervisor, assures that all areas are adequately covered and orchestrates the workflow for greatest efficiency

  • Assist in training and orientation of new staff. Inform staff of new information and changes. Works with Supervisor to develop department’s technical procedures and competency tools

  • Participate in educational programs and in-service meetings


Required qualifications for this position includes:

  • One (1) year of Specimen processing experience

  • Familiar with medical terminology

  • Must have a working knowledge of tube types and specimen requirements

  • Has an excellent working knowledge of PSJMC Laboratory and Hospital Information Systems

About the hospital you will serve.

Providence Saint Joseph Medical Center in Burbank, CA, is a 392-bed acute care facility founded over 75 years ago by the Sisters of Providence. Known for our state-of-the-art technology and high quality, compassionate care, we provide the full range of diagnostic, treatment, care and support services for the San Fernando Valley communities.

We provide many specialized services and treatment capabilities. Our Heart and Vascular center delivers care with one of Los Angeles County's first STEMI designated receiving centers for heart attack victims. The Hycy and Howard Hill Neuroscience Institute, which supports our Certified Comprehensive Stroke Center, continues to grow inpatient and outpatient programs addressing stroke, Parkinson’s, and brain tumors. Maternal Child Health Services, including a level 3 NICU, support whole family care with 24/7 on site labor support and community education. The Roy and Patricia Disney Family Cancer Center, a comprehensive, state-of-the-art, patient-centered, treatment facility. Our cancer center includes some of the most advanced technology in radiation oncology, highly advanced medical and surgical oncology providers, excellent clinical outcomes and research, and all patient support services are housed in the same building. Our exceptional orthopedic program has recognized for its excellent outcomes and clinical expertise. Our Bariatric Program, a leader and resource for those dealing with obesity in Southern California, received a Five-Star Rating for Bariatric Surgery. In the fall of 2022 we will open our brand new, state-of-the-art Emergency Department which will triple our capacity to care for the community in their time of greatest need.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Phlebotomist & Lab Support

Location: California-Burbank

Req ID: 303940