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Providence Health & Services RN Hospice Intake - San Fernando Valley in Burbank, California

Description:

Providence is calling a Intake Nurse (RN) (Per diem/Day shift) to Providence TrinityCare Hospice.

This position will provide coverage for the greater San Fernando Valley area. Must be able to ork weekend rotations.

Please upload a current resume reflecting all professional nursing experience, dates of employment and RN license number.

This opening will utilize the Modern Hire Prescreen Tool. If invited to this prescreen, candidates who complete this process will be given priority for interview consideration (Please note: Completing this process does not guarantee that you will be selected for an in-person interview).

We are seeking a Intake Nurse (RN) under the supervision of the Clinical Nurse Supervisor-Intake, who will act as a contact for information and arrangement of all TrinityCare Hospice services from physicians, HMOs, discharge planners and other outside referral sources. The Intake Nurse provides access for new patients to TrinityCare Hospice services.

In this position you will:

  • Receive case referrals from physicians, HMO insurers, discharge planners, etc., ordering hospice services:

  • For home care referrals, take hospice evaluation and admission order and assure appropriate staff are notified to follow up that all services and products are arranged

  • Follow up with referrals to confirm that all services and products have been arranged

  • For home care referrals take orders and assure appropriate people are notified and follow up with referrals to confirm that all services and products have been arranged

  • Assess patient appropriateness for admission based on intake data and admission criteria

  • Provide information on TrinityCare Hospice services to physicians, HMOs, insurance companies, discharge planners and other referral sources

  • Assess customer service needs and assures linkage with appropriate department and program

  • Maintain productivity standards as set by organization guidelines

  • Documentation / Information Management:

  • Assign medical record number and logs referral according to office protocol

  • Enter initial referral information into computer system for patient tracking

  • Adhere to current TrinityCare Hospice policies and contractual arrangements

  • Adhere to record keeping system for managing telephone intake services

  • Collect data on callers’ requests for information and services

  • Leadership / Supervision:

  • Participate in orientation, education and development of team members as directed by supervisor

  • Development:

  • Participate in appropriate continuing education as may be requested and/or required by immediate supervisor

  • Accept personal responsibility for other educational activities to enhance job-related skills and abilities

  • Performance Improvement:

  • Receive grievances, problems, and complaints from callers and follows up with appropriate departments to assure satisfactory resolution. Add to log of complaints, noting department and nature of complaint

  • Monitor current and potential referral sources for feedback on TrinityCare Hospice’s performance

  • Participate in the Performance Improvement Program and participate in and adheres to the LCMHS/TrinityCare Hospice Corporate Integrity Plan

  • Budgetary:

  • Follows Core Value for being financially prudent

Qualifications:

Required qualifications for this position include:

  • Nursing, graduate of an NLN approved school

  • Current unencumbered California RN license

  • Possesses and maintains current BLS Certification

  • Valid driver's license with an automobile that is in good working order and insured in accordance with state and/or LCMHS/TrinityCare Hospice requirements

  • Minimum 1-year related work experience in hospice, palliative care, home health, acute care &/or skilled nursing

  • Demonstrates knowledge of home care products and services

  • Demonstrates effective and diplomatic telephone communication skills

  • Demonstrates a working knowledge of computer applications including Microsoft Office and e-mail

Required qualifications for this position include:

  • BSN

  • Hospice experience

  • CHPN certification

  • Bilingual a plus

About the ministry you will serve:

Providence TrinityCare Hospice, established in 1977, is the oldest and largest non-profit hospice in Southern California and the first to be licensed by the State of California. Caring for people in Los Angeles and Orange Counties with professional teams. Providence TrinityCare Hospice is Medicare Certified and Joint Commission accredited. We also provide the only specialized pediatric hospice service in Los Angeles County.

As the only pediatric hospice in Los Angeles County, Providence TrinityKids Care understands the impact a seriously ill child can have on the life of a family. A specialized division of TrinityCare, TrinityKids Care helps children with life-limiting illnesses leave the hospital in order to spend as much time as possible at home with their families.

We offer a full comprehensive range of benefits - see our website for details

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Day

Job Category: Nursing - Other

Location: California-Torrance

Other Location(s): California-Granada Hills, California-San Fernando, California-North Hollywood, California-Burbank, California-Glendale, California-Mission Hills, California-Canyon Country, California-Porter Ranch, California-Northridge

Req ID: 255289

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