Providence Health & Services Regional Executive Director, Oncology Services in Burbank, California
Providence St. Joseph Health is calling a Regional Executive Director, Oncology Services to Burbank/Torrance, CA.
The Regional Executive Director, Oncology Services is accountable for the leadership, direction and implementation of Oncology Services for Providence St. Joseph Health, Southern California. The leader will facilitate the development and implementation of a Strategic Plan with all stakeholders who support and advance the Southern California regions overall strategic and program goals. This includes the development and oversight of oncology programs, and the services and sites throughout the Southern California Region, in addition to the following functions:
Transform Delivery of Clinical Care – Develop and implement program strategies that will provide an exceptional patient-centered experience by developing a seamless care delivery system and innovative care models to improve quality outcomes, reduce unnecessary clinical variation, improve coordination across the continuum, and expand clonal trials activity.
Create Enduring Alignment with Physicians, Researchers, and Clinicians – Create internal and external provider alignment strategies that strengthen seamless and innovative care delivery, in hopes of achieving the Triple Aim: Improved Quality, Affordability, and Customer Experience.
Thrive Under New Reimbursement Models – Collaborate with Finance and Managed Care to develop program strategies and partner with payers, purchasers and providers to develop reimbursement models that advance seamless and innovative care delivery by rewarding quality, care coordination and value.
Enhance Access By Improving Affordability – Develop and implement program strategies to enhance access to care and improve health care affordability by providing value-based care across the continuum and reducing overall administrative and care delivery expenses.
Grow to Meet Community Needs – Create and implement strategies to serve more people throughout the cancer care continuum of care via appropriate growth and development of program services in existing and new markets. This includes the pursuit of NCI Community Cancer Center Program designation and the development of academic and community partnerships with other organizations.
Core Values - Demonstrate Providence Health System’s Core Values of Compassion, Dignity, Justice, Excellence, Integrity, and Excellence to customers, employees, and visitor, while providing quality service in the performance of work assignment and duties.
In this position you will:
Develop and successfully implement a Regional Oncology Strategic Plan including ministry and market-specific growth plans, capital planning, and resource allocation across the continuum, in collaboration with Regional, Ministry and physician leadership, and other key stakeholders.
Develop and implement a physician alignment and growth strategy across the Region for Oncology services, including medical foundations, medical groups, IPAs, and independent practices.
Develop and oversee the Oncology program’s operating and capital budgets across the Region.
Develop and maintain a balanced scorecard to monitor and measure key program goals and outcomes, including Triple Aim goals (Improved Quality, Affordability, and Patient Experience), program growth, physician alignment and growth, and other goals that may be established.
Assess market and determine the areas of opportunity/threat within the program. Based on analysis, develop recommendations for program and services development for expansion.
Evaluate Oncology programs and services across the continuum. Identify gaps and develop a plan to fill these gaps through developing new programs or collaborating with other organizations.
Collaborate effectively across programs, hospitals and with all clinical and business divisions, develop and/or enhance programs and service delivery within a coordinated way to best serve patients and the community.
Be responsible for the development and/or implementation of evidence-based, best practice clinical protocols across the Region, in collaboration with Regional and System collaboratives, improve health outcomes across the continuum. Work with key administrative and physician leaders to gain consensus. All to provide appropriate support for implementation in conjunction with key stakeholders.
Collaborate with Finance to develop pricing strategies. Define expectations for price point and determination of appropriate cost of service through analysis of input costs, standardization, evidence-based protocols, delivery in lower cost settings, etc.
Collaborate with Finance and Managed Care to develop financing models to connect program strategies in support of affordability, high quality and coordination of care (e.g., bundled payments).
Collaborate with physician groups in the development and implementation of a Patient-Centered Medical Home Model of care for oncology patients.
Collaborate with clinical operations to assure the effective and efficient delivery of services including patient satisfaction, physician satisfaction, quality, workforce planning, and standardization.
Be responsible for the development of clinical services in each ministry in coordination with the Chief Executive. Define clinical services based on market and data analysis, identify the greatest opportunity, and recommend the appropriate infrastructure required to support new services and/or models of care.
Develop and coordinate program strategies for delivery of outreach services, including telehealth.
Represent the program as a government, business and community liaison.
Represent services lines/programs on key System, Region, and Ministry committees to formulate strategies and tactics to achieve clinical performance improvement in health care delivery.
Partner with key physician leaders to maintain strong, collaborative relationships across the continuum while developing growth and succession plans.
Responsible for specialty physician and clinical recruitment to achieve key strategic objectives.
Create and engage high performing teams around key initiatives without direct line authority for implementation staff. Gain trust and build strong relationships across the continuum of responsibility and authority.
Establish priorities for program marketing development and outreach designed to support growth.
Develop and implement research strategies within program, monitor financial and scientific outcomes.
Identify strategic philanthropic priorities and partner with Foundations to achieve targeted goals.
Negotiate and maintain directorship, consultant and other physician agreements.
Assure that all regulatory requirements for the cancer program are within compliance.
Provide oversight to achieve and maintain NCI Community Cancer Program Designation.
Above all, we are looking for a servant leader whose personal and professional background demonstrates a genuine passion for the mission and core values of Providence Health & Services. You have a style that emphasizes openness, collaboration, visibility, and connectivity. A strong, confident, results-oriented, and decisive leader with the capacity to balance the big picture and strategic perspective with a focus on operations and the details of execution. You can articulate how your work improves healthcare delivery in the communities that we serve.
Bachelor’s Degree in health care, business, economics or related field is required, while a Master’s degree preferred.
Ten years of progressive management experience in healthcare, preferably with in-depth knowledge specific to clinical program areas across the continuum.
Experience in an innovative, multi-site regionally integrated health system.
Physician and medical group alignment and integration experience.
Significant experience in leading teams, group facilitation, project management, and building management systems.
Demonstrated experience and success developing and implementing innovative clinical program growth strategies, physician and payer alignment, and consumer engagement models in a highly competitive and complex market environment.
Experience with building clinical programs across the continuum of care, including ambulatory, acute and post-acute care, medical group, home and community-based sites.
A proven ability to be a team player with strong interpersonal and communication skills; to track records of developing collaborative and effective working relationships with physicians, clinicians, management, colleagues and peers; All this, with the ability to motivate, lead and influence others to implement key strategies.
Knowledge and understanding of emerging health care, market and technology trends, including forces influencing the growth, utilization and delivery of cancer services.
Leadership skills including ability to prioritize and organize work; flexibility and agility to process information and adapt quickly to a changing healthcare environment; create goals and accountability; lead projects from concept to implementation in a timely manner; and achieve results.
Demonstrated experience with creating a culture of excellence, including quality and service improvement.
Strong customer focus with physicians, management, colleagues, internal and external stakeholders.
Financial management skills including healthcare budgeting and financing, pricing, revenue optimization, reimbursement and payment models, and cost management.
Familiarity with business intelligence tools including benchmarking best practices, data tracking and monitoring outcomes; experience developing and implementing balanced scorecards.
Skills in change management, Six Sigma, Lean and/or other continuous performance improvement techniques.
An ability to understand and be comfortable in a complex matrix structured organization.
Strong professional ethics including a commitment to advance Providence’s Mission, Vision and Core Values.
Strong self-motivational skills and the ability to function independently without direct supervision while involving and requesting assistance from the CSO, Regional Leadership, Hospital Administration, and others, when appropriate.
Strong strategic planning, business development, physician relations, project management and business skills. Strong communications, interpersonal relations and team building skills are a requirement for internal and external purposes.
Preferred qualifications/experience for this position include:
Physician and medical group alignment and integration experience.
Experience with clinical trials development.
Every day, 114,000 compassionate caregivers serve patients and communities through Providence St. Joseph Health (PSJH), one of the nation’s largest healthcare providers. They are a national, Catholic, not-for-profit health system, comprising a diverse family of organizations and driven by a belief that health care is a human right. Rooted in the founding missions of the Sisters of Providence and the Sisters of St. Joseph of Orange, courageous women ahead of their time who brought health care and other social services to the American West when it was still a rugged, untamed frontier, PSJH is guided by a singular commitment to improve the health of all. Now, as the health care landscape changes dramatically, they draw upon their pioneering and compassionate spirit to plan for the next century of health for a better world, especially for the poor and vulnerable.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Clinical Director/Executive
Req ID: 232525