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Providence Health & Services Patient Host-Hostess - Food and Nutrition Services in Burbank, California


Providence is calling a Per Diem, Variable Shift Patient Host/Hostess to Providence Saint Joseph Medical Center in Burbank, CA.

In this position you will:

  • Be the liaison between patients and the Food Services department, providing excellent customer service performing functions pertaining to the menu selections and delivery of food to patients.

  • Ensure all food delivered meets existing standards for safety, diet prescription, quality, freshness, taste, temperature, and appearance.

  • Perform assigned duties (delivers patient trays, communicate patient food preferences, deliver nourishments, prepare/deliver late trays and pick-up unused tube feedings.

  • Procure food and supplies from refrigerator, freezer, and other storage areas as needed.


Required qualifications for this position include:

  • Training in institutional food preparation and safe food handling

  • 3 months experience in customer service, patient interactions, food service, computer operations and time management

  • Courses/Training in safe food handling and sanitary cleaning of equipment

  • In accordance with dietary specification must be able to communicate a positive presentation of medical center’s dietary selection and requirement through effective and clear verbal and written communication skills.

  • Must demonstrate pleasant personality when interacting with customers.

  • Knowledge of specialized diets, hospital processes, medical terminology, emergency codes and responses and general computer understanding is essential to position.

  • Ability to perform data entry and basic computer skills. Ability to prioritize work and manage time effectively.

  • Ability to work with patients that are ill and possibly facing end of life issues.

  • Ability to communicate verbally and write effectively with patients and health team.

  • Ability to use knowledge and resources to resolve problems that occur while delivering patient snacks and /or meals.

  • Ability to work independently.Excellent communication and interpersonal skills. Must be able to write simple correspondence.

Preferred qualifications for this position include:

  • Three months experience working on assembly line preparing patient meal trays and dishroom duties

About the hospital you will serve.

Providence Saint Joseph Medical Center in Burbank, CA, is a 414 bed acute care facility, known for its state-of-the-art technology and high quality, compassionate care, has provided the full range of diagnostic, treatment, care and support services for the San Fernando Valley communities for close to 70 years.

Many of our specialized services are provided within our Heart and Vascular Institute, one of Los Angeles County's first STEMI designated receiving centers of heart attack victims; our Hycy and Howard Hill Neuroscience Institute, awarded the Gold Seal of Approval from The Joint Commission for a Primary Stroke Center, and the Gold Plus Achievement Award from the American Stroke Association (2010); our Women's Pavilion, and our newly opened the Roy and Patricia Disney Family Cancer Center, a comprehensive, state-of-the-art, patient-centered, treatment facility. Our cancer center includes some of the most advanced technology in radiation oncology, highly advanced medical and surgical oncology, excellent clinical outcomes and research, and all patient support services are housed in the same building.

Providence Saint Joseph Medical Center has an exceptional orthopedic program recognized for its excellent outcomes and clinical expertise. And Providence Saint Joseph's Bariatric Program, a leader and resource for those dealing with obesity in Southern California, received a Five-Star Rating for Bariatric Surgery, and Bariatric Surgery Center of Excellence designation from HealthGrades.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Food Service Attendant

Location: California-Burbank

Req ID: 225878