Providence Health & Services Director, Communications - PSJH in Burbank, California
Providence is calling a Director, Communications PSJH to Providence Health & Services in Burbank, CA.
We are seeking a Director of Communications to lead internal/external communication efforts (media relations, crisis communication, organizational communication, community relations, social media and executive communication) and delivering consistent, clear messaging to all Providence St. Joseph Health audiences. The director leads the communication team responsible for providing organization-wide strategy, planning and delivery of communication initiatives in support of the Providence St. Joseph Health strategic priorities. The director aligns communication efforts and initiatives across geographic regions, multiple facilities and diverse business units and ensures the organizational voice and narrative, and Mission, Vision and Values of PSJH are present in all communication efforts.
Essential Job Functions:
Directs strategy, planning and execution for complex and large-scale communication plans and programs, major organizational campaigns and initiatives related to media relations, crisis management, organizational communication, social media, community relations and executive communication
Leads and directs people and/or multi-disciplinary teams in communication plan development and execution. Reports on progress and assigns tasks to meet organizational goals and objectives.
Directs and manages high-performing, engaged teams and caregivers through servant leadership and mentoring.
Able to write, edit and approve high-quality communication plans, messaging and copy that meets PSJH standards.
Works collaboratively with leadership and stakeholders to develop communication strategies, employee/caregiver communication, executive communication, public relations, media relations, issues/crisis management, thought leadership and social media/influencer strategies to promote and enhance the reputation of PSJH and our family of organizations.
Reinforce, enhance and grow the organizational voice and narrative of Providence St. Joseph Health through consistent, proactive communication sharing.
Required qualifications for this position include:
Bachelor’s Degree in communication, public relations, marketing, business administration or related field
7 years demonstrated senior management experience in leading broad-based and successful communication teams and programs.
Demonstrated experience managing communication programs and business relationships.
Demonstrated experience working in highly matrixed and geographically dispersed organizations and teams.
Demonstrated writing and editing excellence
Demonstrated health care experience.
Deep knowledge of integrated health care and communication practices.
Ability to create strong, strategic business relationships with senior executives and board leadership at both the organizational and region/ministry levels.
Ability to work collaboratively across a diverse, matrixed marketing and communication team to ensure messaging and programs are delivered quickly, consistently and powerfully across multiple channels and locations.
Ability to drive proactive, powerful messaging in support of a brand position.
Agility and flexibility in coordinating multiple high-level projects, and just-in-time issues and work assignments.
Preferred qualifications for this position include:
Experience working directly with Physicians strongly preferred.
Experience with tight deadlines desired.
Master’s Degree MBA or MHA
About the department you will serve .
Providence Shared Services provides a variety of functional and system support services for all regions of Providence St. Joseph Health from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Non-Clinical Director/Executive
Req ID: 205977